Even though I had to return the L-bracket, as it didn't work with my non-standard arca type ballhead, support at ProMedia was fantastic.
The bracket itself seemed very well constructed, though one of the set screws was a bit sticky - the hex tool provided wouldn't budge it - as I wasn't going to use the bracket, I didn't try to loosen it with my own tools.
I called support and reached Betty, who understood my issues and handled a return with no problems. A few minutes later, I got a call from Tom who was very helpful and interested in my concerns and opinions.
I would definitely recommend ProMedia.
Solid product, great customer support.
Reviewed by: (Verified Buyer) Robert Milton from El Cerrito.