Warranty and Support

most ProMediaGear products are warrantied for 5 years. 

Electronics is warranted for 1 year. 

We will repair or replace defective products at our discretion.  Products purchased at ProMediaGear.com will also qualify for free ground shipping both ways for service/repair for 1 year from date of purchase. 

Products not purchased at ProMediaGear.com still carry the same warranty but shipping to our service center is the responsibility of the customer for 1 year from date of purchase.   If you're within return period (up to 30 days from date of purchase) from the authorized dealer then we will also provide free ground shipping. 

Regardless of where you purchase the products we will provide parts and labor for any issues due to normal use and wear.  Abused or damaged products will be excluded.
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